Claims Management

“The reason you purchase insurance is to protect your assets so that your insurable claims are properly adjusted and paid in a timely manner.”

Thomas E. Sleeper
Founder and CEO, InterContinental Insurance Brokers, LLC

At InterContinental Insurance Brokers, we believe that our most significant role is to assist you in identifying your exposures to loss, preventing or mitigating the possibility of a loss, and aggressively managing your claim when it occurs.

We advocate on your behalf with the insurance carrier to ensure that claims are adjusted properly and paid promptly. We will assist you with the resolution of all claims and will constantly communicate our progress and the status of the claim to you. InterContinental’s efficient and aggressive management of your claim can be directly translated into cost savings.

Claims Management & Advocacy

We understand your exposures and stay with you throughout the claims process, offering support at every step of the way

Our claims services include:

Claims Presentation & Negotiation

Acting as your claims manager to present and negotiate claims with the insurance carrier, advocating your position.
Assisting in subrogation efforts to recover losses.

Loss Reporting & Review

Arranging and reviewing loss reporting procedures to ensure timely and accurate reporting.
Providing recommendations and status updates on all pending losses.
Reviewing loss experiences to identify trends and opportunities for improvement.

Legal & State-Specific Guidance

Offering knowledge of unique laws in the states where you operate, particularly those impacting your claims.
Assisting in obtaining details of precedent-setting court decisions and settlements.

InterContinental Advantage

When a claim happens, you don’t have to figure it out alone

Our team is prepared, responsive, and fully engaged from the start.

How we drive the claims process:

Report the claim: Our support begins with gathering the key details and submitting the claim promptly.
Coordinate with adjusters: Ongoing communication is managed to ensure timely evaluations.
Review and advocate: Claim and policy details are carefully reviewed to protect your interests and support a fair and efficient process.
Resolution and recovery: Support continues through final resolution, helping minimize disruption and advocating for a fair settlement.

Connect with InterContinental

Let’s find the right solution for your evolving insurance needs.

Connect with an InterContinental advisor to manage risk with confidence.

InterContinental Insurance Brokers, LLC

70 Federal Street, Suite 300A, Boston, MA 02110 | 617-648-5100 | tsleeper@intercobrokers.com